TribeNest Help Center
Mira

Credits and usage

How Mira credits work — your balance, where they go, and how to top up.

Mira runs on credits. Every chat turn, daily briefing, anomaly scan, weekly board report, and specialist hand-off draws from your credit balance. You get a pool of free credits each billing period, and you can top up any time with packs that never expire.

This page covers your balance, what's using your credits, and how to buy more.

Opening usage

  1. Open Mira from the sidebar.
  2. Click the menu icon at the top right of the chat.
  3. Choose Usage.

You'll land on the usage page with your balance up top, a 30-day burndown chart, a breakdown of where credits went, and a recent activity feed.

Your balance

The top card shows three numbers.

  • Total balance — Free plus purchased credits, combined. This is what's actually available for Mira to spend.
  • Free this period — Free credits remaining this billing cycle, with a progress bar showing how much you've used. Free credits reset at the start of each cycle.
  • Purchased — Credits from packs you've bought. Never expire, carry across cycles, get spent only after free credits run out.

Free credits go first

Mira always spends your free balance before touching purchased credits. That way your top-ups stretch as far as possible.

The low-balance warning

When your total balance gets close to zero, a thin amber banner appears across the top of the chat reminding you that a typical chat turn uses around 80 credits. The banner has a Buy credits button that takes you straight to the top-up flow.

If your balance hits zero, Mira pauses — chat stops responding, briefings don't run. Top up to bring her back.

Where credits went — last 30 days

Below the balance card, you'll see a small bar chart showing total credits used per day for the last 30 days. Hover any bar for the exact number. This is the easiest way to see whether your spend is steady or spiking.

Where credits went — by kind

Underneath the burndown is a breakdown by category, sorted by how much each used. Each row shows the category, how many times it ran, the credit total, and the percentage of your spend.

  • Chat — Your conversations with Mira.
  • Morning briefing — The daily sweep set up under Daily briefings.
  • Anomaly scan — The hourly between-briefing checks.
  • Board report — The weekly evaluation Mira runs on Sundays for any goals that are behind.
  • Specialist — Hand-offs to focused sub-assistants Mira uses for complex tasks (drafting campaign plans, deep research). These show up nested under the chat turn that triggered them in the activity feed.

If one category dominates, you have an easy lever — for example, drop anomaly sensitivity under Daily briefings to slow down anomaly scans, or turn off the daily briefing if you mainly use Mira through chat.

Recent activity

The bottom card lists individual credit charges, newest first. Each row shows the category, a timestamp, and the credits charged. Specialist calls are nested under their parent chat turn — click the chevron on the left to expand and see what each specialist was doing and what it cost.

Refunds (rare — for things like errored requests) show up in italics with Refund prefixed.

Buying credits

When you're ready to top up:

  1. From the usage page, click Buy credits in the top right (or use the same button on the low-balance banner in chat).
  2. A dialog opens listing the available packs with the credit count, the per-credit price, and the total price.
  3. Click Buy on the pack you want.
  4. You'll be redirected to your connected payment account to complete the purchase.
  5. Credits land instantly when payment goes through.

Purchased credits never expire and roll over month to month.

Purchase history

To see every credit grant tied to your account — purchases, promo grants, and any admin top-ups — click Purchase history in the top right of the usage page.

The table shows:

  • Date — When the purchase completed (or was created if still pending).
  • Source — How the credits were granted: a purchase, a promo grant, or an admin grant.
  • Credits — How many credits the grant added.
  • Remaining — How many of those specific credits are still available.
  • Amount — What you paid (blank for free grants).
  • Status — Completed, pending, failed, or refunded.

Use the Previous and Next buttons at the bottom to page through older purchases.

Tips for stretching credits

A few things that help if you want Mira working hard without burning through credits.

  • Start a new chat for new topics. Long conversations carry context, which costs more per turn. A fresh thread for a fresh question is cheaper.
  • Turn off briefings you don't read. If the morning email goes unopened, drop the channel or the daily briefing entirely.
  • Lower anomaly sensitivity. Low runs much less often than High.
  • Cap insights per day. Lowering max insights per day keeps daily briefing cost predictable.
  • Dismiss proposals with a reason. Mira reuses your reasoning so she stops drafting variations of the same thing.

When something looks wrong

If your purchase shows failed or pending for a long time, the redirect back from your payment provider may not have completed. You can retry the purchase from the Buy credits dialog. For anything that doesn't resolve, see Billing or contact support.