Chatting with Mira

The chat is where most of your time with Mira happens. Type a question and get an answer built from your real numbers. Type an instruction and watch her carry it out.

Opening the chat

Mira sits near the top of your dashboard sidebar, just under Home, labelled with whatever name you have given her. Click it to open the chat. The sidebar collapses so the conversation gets the whole screen; open it again from the sidebar trigger whenever you want it back.

The first time you land with no conversation going, you get a greeting, one rounded input box, and five suggestion chips. Press Enter to send, Shift + Enter for a line break.

Asking versus telling

Mira answers questions and she does work, and it is worth knowing which one you are about to get.

A question gets an answer. "How did my last campaign do?" pulls the numbers and walks you through them. Nothing changes.

An instruction gets done. "Create a 20% winback coupon", "add a $15 tier called Backstage", "schedule this for Friday", "put a tour dates section on my site". Mira carries it out and tells you what she did. Your request is the approval, so she does not hand you a card to click.

She works with your own permissions, so anything you are not allowed to do yourself she will be refused too. And she cannot delete anything, ever. If something genuinely needs deleting, she will say so and point you at the page where you can do it.

Asking how TribeNest works

Ask Mira how something in the product works ("where do I set a shipping zone?", "what does a lead magnet do?") and she answers from TribeNest's own documentation, with links to the pages she used.

Those answers are free. They do not touch your credit balance, so there is no reason to guess or to go hunting yourself. If the documentation does not cover your question she says so plainly rather than inventing an answer, and points you at the ? button in the top right of the dashboard, where Contact support opens a live chat with a person.

Suggestion chips

If you do not know where to start, the empty chat offers five one-tap starts.

• What's working. Revenue trend, top products, and your best-converting automations.
• Where am I losing money. Automation conversion, abandoned carts, broken links, and recent dips against your normal.
• Top customers. Your biggest buyers by lifetime value, with a line on each.
• Re-engage lapsed. Finds people who bought from you but have not been seen in 60 days or more, and drafts something to bring them back.
• Plan something. Suggests tactics based on what has actually worked for you before.

Attaching a file

There is a paperclip on the left of the input box. Click it, pick a file, and it uploads straight away into your media library. You will see it as a chip above the box while you finish typing, with an X to take it back off.

That matters because the file is then usable immediately. Hand her a photo and say "use this as the cover", and she can, without you going to the media library first. Images show inline in the conversation; other files (a PDF, a spreadsheet) show as a named link you can click.

An attachment on its own is a complete message. You can send a file with no words at all.

Watching her work

While Mira is mid-answer you will see:

• A rotating status line with three bouncing dots. It changes every couple of seconds and just means she is going.
• Tool rows, small bordered chips that name what she just looked at ("Pulled revenue summary", "Looked up orders"). You never have to read them, but they are there if you want to see how she reached an answer.
• Step lines under a slow job. For long work like a website build, each step appears underneath as its own line with a tick, so you can see the list growing rather than staring at a spinner.

If a tool row turns red, one of her lookups failed. She usually carries on and answers with what she has, saying what she could not get.

When Mira asks you something

Occasionally Mira needs an answer before she can carry on, usually when being wrong would be expensive: what your business actually is, what something should cost, who gets charged. She asks with a small card of tappable choices instead of a wall of questions.

• Next and Back move between questions, Skip passes on one.
• Every question has a free-text box, so you are never stuck picking the closest label.
• Send submits your answers, and they go into the conversation as your own message.

Your draft site

If you have asked Mira to build or change your website, she gives you a Your draft site card with a link. That is a private copy you can click through. Nothing at your own address changes until you publish.

The card has a Publish button, and a plain warning above it: publishing replaces what is live at your domain right now. See Custom code websites for the full picture of building a site this way.

Conversations and history

Each thread is its own conversation, and the one you were in stays open between visits.

• New starts a fresh thread and brings back the empty greeting.
• History opens a list of every past conversation, newest first, with its title and when it was last touched. Click a row to jump back in.

Renaming a conversation

The line above the messages is the conversation title, and it starts as Untitled. Click it (or the pencil beside it) to rename. Enter saves, Escape cancels.

Renaming Mira

The pill at the top left of the chat is your assistant's name. Click it to rename her. The new name shows up everywhere, including the sidebar and the morning email. You can also change it from Daily briefings.

Your getting started thread

If Mira set your tribe up for you, that conversation is pinned to the top of your history as Getting you started until the checklist is done. Anything you wrote before you had an account is marked from your signup so it does not read as a message you do not remember sending.

Using your own AI instead

The Build with your AI button in the chat header connects TribeNest to an AI subscription you already pay for, so you can run your business by chat without spending TribeNest credits. See Connect to your own AI.

If something goes wrong

Errors appear as a small message at the bottom of the screen. The most common cause is running out of credits: see Credits and usage to top up. A typical chat turn uses around 80 credits, and a thin amber strip appears above the chat when your balance is getting close to zero.

Five things to try first

• "Walk me through last month versus the month before. What changed?"
• "Who are my five biggest fans by lifetime spend?"
• "Find contacts who joined in the last 14 days and haven't bought anything yet."
• "Create a 15% coupon called SPRING that expires at the end of the month."
• "Draft a launch plan for my next release with three tactics."

The last one usually produces a campaign plan you can pick apart tactic by tactic. See Approving her work.