Insights

The insights inbox is where everything Mira surfaces on her own ends up — every morning briefing finding, every between-briefing anomaly scan. It's the running list of "things I think you should know about your tribe", with the most important sitting at the top.

Opening insights

1. Open Mira from the sidebar.
2. Click Insights at the top of the chat.

If there are pending insights you haven't looked at yet, you'll see a small number badge on the Insights button. Critical findings stay at the top of the list until you acknowledge them.

The dashboard banner

The single highest-priority pending insight also shows up as a coloured banner across the top of your dashboard, on whatever page you're on. It uses the same colour coding as the inbox:

• Red — Critical. Something needs your attention.
• Amber — Warning. Worth a look.
• Blue — Info. Useful context, nothing on fire.

Click the banner body to open the inbox, or the X to dismiss just that one banner without leaving the page. If the insight has proposals attached, you'll see a small "N actions ready" hint inline.

Filtering the inbox

A row of filter chips sits above the list. By default, Pending is selected.

• All — Everything Mira has ever surfaced for this profile.
• Pending — New, unread findings. The default view.
• Acknowledged — Things you opened and started investigating.
• Dismissed — Things you waved off. Kept for the audit trail.

Reading an insight

Each row in the inbox shows:

• A severity icon (red, amber, or blue) on the left.
• The title — Mira's one-line summary of what she found.
• A status badge if the insight isn't pending (acknowledged, dismissed).
• A proposed badge if Mira drafted any proposals alongside the finding.
• A type and timestamp at the bottom in small text — useful for spotting patterns over time.

Click any row to open the full detail dialog.

The detail dialog

Clicking a row opens a modal with the full body of the insight — Mira's written-out reasoning, the numbers she's referencing, and any context she wanted to flag. If proposals are attached, you'll see a small note on the side telling you how many.

From the bottom of the dialog you have three actions.

Investigate in chat

Click Investigate in chat to hand the finding off to a fresh chat conversation. Mira opens a new thread, automatically marks the insight as acknowledged, and seeds the conversation with a prompt that asks her to quantify the change, pull the related timeline, and recommend next steps. You don't have to type anything — just read the response and follow up.

This is the fastest way to go from "Mira flagged something" to "I understand what's happening and what to do about it".

Dismiss

Click Dismiss to mark the insight as handled without investigating it. The finding moves to the Dismissed filter, where it stays as a record. You can review dismissed insights any time.

Hide and don't show this kind

Some insight types just aren't useful to you — maybe you don't care about a particular metric, or Mira keeps surfacing something you've already accounted for. Click Hide & don't show this kind to dismiss the current one and tell Mira to suppress this whole type of finding going forward. You can still see them later by filtering to Dismissed if you want to verify.

Severity, in plain English

Mira sorts findings into three severities so you can scan the inbox quickly.

• Critical — Something is broken or going badly wrong. Examples: revenue is dropping sharply versus your baseline, an automation is misfiring, a payment provider has flagged something.
• Warning — Worth a look but not urgent. Examples: an automation's open rate has dipped, a segment you rely on is shrinking, a campaign is pacing behind expectations.
• Info — Useful context. Examples: a product is having a great week, a new spike of contacts came in from one source, your top customer just bought something.

Critical insights stay pinned at the top of the inbox until you acknowledge them.

How insights show up

Insights come from two places, both controlled from your Daily briefings settings.

• Daily briefing — Once a day at your chosen time, Mira does a full sweep and writes up the most important findings, capped at the max insights per day you've set.
• Hourly anomaly scans — Between briefings, Mira watches your metrics against a rolling baseline. When something deviates by more than your anomaly sensitivity allows, it lands in the inbox.

If you turn the daily briefing off, both stop. If you only want anomaly scans without the morning email, leave the briefing on but turn off the Email digest channel.

Linked proposals

When Mira flags something she also knows how to fix, she'll draft a proposal alongside the insight. You'll see a "N proposed" badge on the row, and a note in the detail dialog telling you how many proposals are linked.

To act on those proposals, the easiest path is to click Investigate in chat — Mira will pull the proposals into the conversation so you can apply or dismiss them in context. You can also see all proposals from any source under Proposals and activity.

Keeping the inbox manageable

A few habits help keep the inbox useful instead of overwhelming:

• Investigate critical findings the same day. They stay pinned until you do, and they're the ones most likely to be time-sensitive.
• Suppress types you don't care about with Hide & don't show this kind. Mira learns what's noise for you.
• Tune your max insights per day down if pending piles up faster than you can read it.
• Drop anomaly sensitivity to Low if Mira is too chatty between briefings.