Meet Mira

Mira is the assistant built into your TribeNest dashboard. She can see everything you have set up (contacts, orders, memberships, courses, events, emails, social posts, your website) and she can act on almost all of it.

Two things are worth knowing before anything else, because everything else follows from them.

When you ask her for something, she does it. You do not get handed a to-do list. Ask her to create a coupon, draft a post, add a membership tier or change your website, and she carries it out using your own permissions. She cannot do anything you could not do yourself, and she can never delete anything.

When she thinks of something herself, she asks first. Anything Mira comes up with on her own, without you asking, arrives as a draft in a queue called Waiting for you. Nothing sitting there has happened. It happens when you approve it.

Where Mira lives

Mira sits near the top of your dashboard sidebar, just under Home, labelled with whatever name you have given her. Click it and you land in the chat. Everything else in this section is reachable from the row of buttons across the top of that chat.

• Chat. Ask questions, ask for work, attach a file, watch her do it.
• Waiting for you. The approval queue. Everything she has drafted and not yet done.
• Goals. Targets you are working toward, so her suggestions lean toward closing the gap.
• Insights. Findings she has surfaced on her own.
• Her work and Opportunities. Two extra buttons that appear once unattended work is turned on for your tribe.
• The menu icon. Settings, Activity, Usage, and Buy credits.

The two halves of Mira

Talking to her

Mira only costs credits while you are actually talking to her. She reads across your whole business to answer, and she can carry out almost anything you ask for. Questions about how TribeNest itself works are answered from the product's own documentation, and those cost nothing at all.

Start here: Chatting with Mira.

Letting her work on her own

The morning briefing, the watch for unusual changes, the hunt for money left on the table, her own task queue: all of that is off until you ask us to turn it on. It is genuinely useful, and it genuinely spends credits every day whether or not you read it, so it is a decision rather than a default.

Read Working on her own before you ask for it.

Mira and your first week

If your account is new, Mira is also how you set the place up. She asks a few questions, builds your site, and works through the things a new tribe needs. See Completing onboarding for that first run.

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Three things to remember

• There are two exceptions to "she just does it". Anything that sends a message to real people, and anything that spends real money, gets stated out loud first. She tells you how many people or how much money, and waits for you to say yes.
• Refunds always wait. Money never moves out of a conversation. A refund is drafted, and only goes through your payment account once you approve it.
• Everything is on the record. Every single thing Mira has done or drafted for you, in chat or on her own, is listed under Activity. See Approving her work.

Where to go next

If you have never opened Mira, start with Chatting with Mira. Once you are comfortable asking her for things, read Approving her work: the queue is where Mira stops being a chat window and starts being a colleague.