TribeNest Help Center
Emails

Emails

Design templates, send broadcasts to your lists, capture sign-ups with lead magnets, and watch the results — all from one place.

Email is still the most reliable way to land directly in a fan's inbox. The Emails area is where you build what you want to say, decide who gets it, hit send, and then see exactly what happened.

Everything here lives under Emails in your dashboard.

What you can do here

  • Design templates with a drag-and-drop section editor — pick a preset, swap blocks, save the parts you reuse.
  • Send a campaign to an entire list, a saved segment, or a single recipient — now or scheduled for later.
  • Build email lists with double opt-in, welcome emails, and CSV import/export.
  • Offer a lead magnet — a free download that lands in someone's inbox the moment they hand over their email.
  • Read the report for any campaign — opens, clicks, bounces, complaints, and a per-recipient timeline.
  • Configure your sending identity — the From name, the From address, and (optionally) a verified domain you own.

One contact, every channel

The same fans who join your memberships, buy from your store, or RSVP to an event all flow into your contacts. That means an email list isn't a separate world — it's a slice of the people you're already building a relationship with.

How it fits together

A typical setup

If you're starting from zero, here's the order most artists work through:

  1. Sort your sender first. Open Emails then Settings and confirm the From name on the default sending identity. If you want emails to come from your own domain, add it and publish the DNS records.
  2. Create a list. Most artists start with one main list. Turn on double opt-in if you want subscribers to confirm before they're counted, and write a welcome email so the first impression isn't silence.
  3. Design a template. Pick a preset close to what you want, swap the imagery and copy for your own, and save it.
  4. Send a test. Hit the send-test button at the top of the editor and email it to yourself first. Check it on your phone too.
  5. Send the real thing. Go to Emails then Send email, pick the template and the list, write a subject line worth opening, and send.
  6. Read the report. A few hours later, open the report to see who opened, who clicked, and what worked.

Free vs paid sends

You don't pay for designing or scheduling — only for the actual send. Each email that goes out counts against your account's email credits. You can see your current usage at any time from the billing area. If you're testing or designing, send-test emails to yourself are the cheapest way to iterate.

Lists vs segments

Two ways to choose who gets a campaign:

  • An email list is a group people opt into. Joining is explicit — they signed up, they expect to hear from you on this list.
  • A segment is a slice of your existing contacts based on what they've done or who they are — fans in a city, members of a tier, people who bought a particular item.

Both work as audiences for a campaign. Lists are the default; segments come into play when you want to send to a precise sub-group without creating a new list for it.

Talk to Mira about it

Mira, your TribeNest copilot, can help you spot which campaigns punched above their weight, which lists are softening, and where a new lead magnet might land best. Open Mira from the dashboard sidebar and ask things like "which of last month's emails got the most clicks" or "what's my best-performing list right now."

Where to go next

  • New to TribeNest? Start with the getting-started guide.
  • Want to grow the list itself? Pair a lead magnet with a smart link or embed the sign-up form on your website.
  • Selling something specific? Email a campaign about it that ties back to your store, an event, or a new membership tier.
  • Curious how email credits and sender limits work? See billing.
  • Already on social? See how email and social reinforce each other.