Connecting Accounts

Before you can publish, schedule, reply to DMs, or build automations, you have to connect at least one social account. Connections are managed on the Connected Accounts page, which you reach from Social Media then Accounts in the sidebar.

Supported platforms

You can connect:

• Instagram
• TikTok
• Facebook
• X / Twitter
• YouTube
• LinkedIn
• Pinterest
• Threads
• Bluesky
• Reddit
• Snapchat
• Google Business
• Telegram
• Discord

You can connect one account per platform. If you need to switch to a different handle on the same platform, disconnect the old one first.

In the Connect Account window, any platform you have already linked is dimmed, carries a green tick, and reads Connected, so there is no way to accidentally start a second connection for it.

Connect an account

1. Go to Social Media then Accounts.
2. Click Connect Account in the top right.
3. Pick the platform you want to add from the grid. A pop-up window opens to that platform's sign-in flow.
4. Sign in with the account you want to link, and approve the permissions.
5. The pop-up closes itself and the new account appears on the page as a card.

If the platform rejects the connection (wrong account type, missing permission, an expired session on their end) you will see an error message at the bottom of the screen. Most issues are fixed by trying again and double-checking which account you signed in with.

What you see on the page

Each connected account shows up as a card with:

• The platform name and icon (Instagram, TikTok, etc.).
• The account avatar and handle TribeNest is connected to.
• A status badge, which normally reads Active.
• A small Import past posts button (the cloud-with-arrow icon).
• A Disconnect button (the broken-link icon).

Import past posts

If you connected an account that already has posts on the platform, you can pull recent ones into TribeNest so they show up in your post list and feed your analytics.

1. Find the account on the Connected Accounts page.
2. Click the Import past posts icon on the card.
3. TribeNest pulls in recent posts and tells you how many came through.

Reconnecting an expired account

Platforms sometimes expire the connection. You change your password, you revoke access from inside the platform, or the platform simply asks everyone to sign in again.

When that happens, the account's status turns from Active to something like Expired or Disconnected. To fix it:

1. Go to Social Media then Accounts.
2. Find the affected account.
3. Click Connect Account, pick the same platform, and sign in again with the same handle.
4. The existing card flips back to Active and your scheduled posts, automations, and inbox conversations resume.

Disconnect an account

1. On the Connected Accounts page, find the account you want to remove.
2. Click the Disconnect icon on the card.
3. A Disconnect account window opens, names the handle you are about to unlink, and spells out what goes with it. Click Disconnect to confirm, or Cancel to back out.

Letting someone else run this

Social Media is its own permission area. You can give a team member access to the social pages (accounts, posts, calendar, analytics, inbox, comments, automations, and contacts) without giving them anything else in your dashboard, which makes it safe to hand social to a manager or an agency. See Permissions for how to set that up.

Where to go next

• Ready to publish? Head to Creating and scheduling posts.
• Want to see it all on a grid? Open the Content Calendar.
• Want to reply to fans? Open the Inbox.
• Want to set up keyword-driven replies? See Automations.