TribeNest Help Center
Settings

Settings

Name your workspace, set the address you bill from, connect the account that takes payments, and shape the app fans install.

The Settings page is where you configure the foundations of your TribeNest workspace. Your name, what kind of business you run, the address you bill from, the account that takes card payments, and the look of your fan app all live here.

Open it from the sidebar at any time. Which tabs you see depends on your access: the workspace owner sees all of them, and a team member sees the ones their permissions allow.

What you can configure

The tabs on the page

  • Profile: your workspace name, plus the Workspace edition card that sets what kind of business this is and the language it creates things in.
  • Address: the legal address behind your invoices, your payments and your shipping labels. Owners only.
  • Payment: connect a card processor and pick the currency you charge in. Owners only.
  • Ticketing: the default booking fee you add to your own ticket sales. Owners only. See events.
  • App (PWA): the icon, name and screenshots for the app fans install.
  • Notifications: which notifications reach you, and how. For each kind of notification you choose whether it shows in your notification bell, arrives as a push on your devices, or comes by email, and you set how often roundup emails go out.
  • Features: optional behaviours you can switch on for your workspace, such as enforcing members-only access. See members-only access.

A note on roles

Address, Payment and Ticketing appear only for the workspace owner. If you're a team member without owner access, those tabs stay hidden and the owner is the only person who can change them. The Workspace edition card and the Features tab need settings access. To learn more about who can see what, see team.

If you're filling these out for the first time, work through them in this order, because each one unlocks the next:

  1. Profile: name your workspace, and set its type and language before TribeNest creates anything for you.
  2. Business address: sets your country, which determines which card processors you can connect.
  3. Payment setup: connect your processor and pick the currency you'll charge in.
  4. Fan app (PWA): make your installed app feel like yours.

You can change any of these later, but going in order means you won't hit a "you need to do X first" prompt mid-flow.

Switching between tabs

Each tab has its own web address, so when you switch, the page address updates. You can bookmark a specific section or send a teammate straight to it, and refreshing keeps you where you were.

Keep your security in mind

You'll see a reminder at the bottom of the Settings page about how sensitive values are encrypted and masked. The short version: keep your sign-in details private and never hand your dashboard to anyone you don't trust. Settings changes affect your store, your fans and your money, so treat the page with the same care as your bank account.

Personal preferences live elsewhere

Settings covers the whole workspace. Preferences that are yours alone, across every workspace you belong to, live on the Account settings page instead:

  • Appearance: the dashboard theme and accent colour you look at all day.
  • Connected apps: the outside apps you've given access to your account, each with a button to disconnect it.

A few things that used to live under Settings now have their own home:

  • Email sending settings, meaning the address fans receive emails from, your branding and your signature, now live under emails.
  • Your plan and what you've used now lives under billing.

If you're just getting started, the getting started guide walks you through the order to fill these out so you're ready to take your first order.