Membership tiers

Tiers are the heart of your membership. Each one is its own offer — a name, a price (or "free"), a list of benefits, and the content and channels members get access to. You can run a single tier or stack three or four for different levels of support.

How to create a tier

1. Go to Memberships then Membership tiers in your dashboard.
2. Click Create new.
3. Fill in the tier details (covered below).
4. Click Create membership tier.

You can create as many tiers as you need, archive ones you've retired, and reorder them so your fans see them in the order you want.

Tier details

Tier name and description

Give your tier a clear, brand-fitting name — "Inner Circle," "Studio Pass," "All-Access" — and a short description that tells fans what makes it special.

Pricing

You have two ways to charge:

• Custom pricing — you set a fixed monthly and/or yearly price. Leave one blank if you only want to offer the other cadence. Fill in both for a free tier and you'll have set the prices to zero — you can also just leave them blank for a no-cost tier.
• Pay what you want — you set a minimum monthly and/or yearly amount, and fans choose what they pay above that. Great for "tip jar" style support.

Switch between the two using the Custom pricing and Pay what you want tabs in the form. Prices are shown in your account's currency, which is set in your account configuration.

Member limit

If you want to cap how many people can join a tier, enter a member limit. Once the active member count hits that number, the tier closes to new sign-ups. Leave it blank for unlimited capacity. The tier card on your dashboard shows the current count vs. the limit and turns red when you're full.

Editing a tier

From the Membership tiers page, every tier card has a menu in the top-right corner. Open it and choose Edit to change the name, description, pricing, or member limit at any time.

Existing members keep the price they signed up at. New sign-ups get whatever's currently set.

Adding benefits

Benefits are the bullet list of perks under each tier — "Monthly livestream," "Discord access," "10% off merch." Fans see them when they're deciding whether to subscribe.

To add benefits to a tier:

1. On the tier card, click the + next to Benefits.
2. Either tick the boxes next to existing benefits to attach them, or click Add benefit to create a new one.
3. Enter a title for the new benefit and click Create benefit.
4. Drag and drop the selected benefits using the grip handle to set the order they appear.
5. Click Save.

Benefits live in a shared library across your tiers, so once you've created "Monthly livestream" you can attach it to multiple tiers without re-typing it.

Welcome message

Every paid tier can have its own welcome email that goes out the moment a new member subscribes.

1. On the tier card menu, click Welcome message.
2. Enter a subject and write your content in the rich-text editor.
3. Click Save.

Make it personal — a quick thank-you, a link to the first post you want them to see, and what to expect next. Free tiers don't have this option (members already get the join confirmation flow).

Cancellation message

You can also set a goodbye email for paid tiers. It's sent when a member cancels — a chance to thank them, share what they'll miss, or leave the door open.

1. On the tier card menu, click Cancellation message.
2. Enter a subject and write your content in the editor.
3. Click Save.

Connecting a smart link

By default, fans land on your tier's checkout page when they click "Join." But you can route new sign-ups to a custom landing experience instead — a smart link you've designed for that specific tier.

1. On the tier card menu, click Connect a redirect link.
2. Search for the smart link you want.
3. Click the card to select it (or click again to deselect).
4. Click Save.

Now anyone who hits "Join" on this tier sees your smart link first. Use it to set the mood, run a video pitch, or list bonuses before they pay. If you ever change your mind, open the modal again, deselect, and save.

Reordering tiers

Drag any tier card by the grip handle on its top-left corner and drop it where you want. The new order is saved automatically and is the order fans see on your public memberships page.

Archiving a tier

When you retire a tier, archive it — don't delete it. Archiving hides it from new sign-ups while keeping existing members on the tier.

1. On the tier card menu, click Archive.
2. To bring it back later, open the menu and click Unarchive.

Archived tiers show up faded on the dashboard with an "Archived" pill so you can tell them apart at a glance.