TribeNest Help Center

Managing Tickets

Create ticket types, set prices, limit quantities, and organize your tickets.

Once your event is created, you will need to set up tickets so people can actually attend. TribeNest lets you create multiple ticket types for a single event -- think General Admission, VIP, Early Bird, and more.

Creating a ticket

  1. Open your event from the Events List.
  2. Click the Create Ticket button (or use the menu and select Create Ticket).
  3. Fill in the ticket details:
    • Title -- Give it a clear name like "General Admission" or "VIP Access."
    • Description -- Explain what is included with this ticket. Use the rich text editor to format your description.
    • Price -- Set the ticket price in your configured currency. Set it to 0 for free tickets.
    • Total Quantity -- The maximum number of this ticket type you want to sell. Once they are gone, they are gone.
    • Expires At (optional) -- Set a cutoff date and time after which this ticket can no longer be purchased. Useful for early bird pricing.
  4. Click Create Ticket to save.

You can create as many ticket types as you need for a single event. Mix free and paid tickets, or offer different tiers with different perks.

Editing a ticket

  1. Open your event from the Events List.
  2. Find the ticket you want to change in the Tickets section.
  3. Click the edit option on the ticket.
  4. Update any details you need -- title, description, price, quantity, or expiration date.
  5. Click Update Ticket to save your changes.

Reordering tickets

The order your tickets appear matters -- it is how your fans will see them on your event page. You can drag and drop tickets to rearrange them in the order you prefer. The new order is saved automatically.

Archiving a ticket

If you want to stop selling a particular ticket type without deleting it:

  1. Open the ticket's options menu.
  2. Select Archive.

The ticket will be grayed out and no longer available for purchase. You can unarchive it later if you change your mind.

Archiving a ticket does not affect anyone who already purchased it. Their tickets remain valid.