TribeNest Help Center

Emailing Attendees

Send emails to everyone who bought tickets for your event.

Need to share a last-minute update, send a reminder, or thank your attendees after the show? TribeNest lets you send custom emails directly to everyone who purchased tickets for a specific event.

How to send an email to attendees

  1. Go to Events in your dashboard sidebar and open the event you want to email about.
  2. Click the menu button and select Send Email.
  3. Fill in the email:
    • Subject -- Write a clear subject line so your attendees know what the email is about.
    • Content -- Use the rich text editor to compose your message. You can format text, add links, and style it however you like. The content needs to be at least 10 characters long.
  4. Click Send Email.

Your email will be queued and sent to all attendees who purchased tickets for that event.

Emails are sent to every ticket buyer for the event, regardless of which ticket type they purchased.

Viewing sent emails

After sending an email, you can see a history of all emails sent for an event. On the event detail page, scroll down to the Emails section. Here you will find:

  • The subject of each email sent.
  • When the email was sent.
  • The ability to view delivery reports for individual emails.

When to email your attendees

Here are some ideas for making the most of this feature:

  • Before the event -- Send a reminder with the date, time, and any preparation instructions.
  • Day of the event -- Share last-minute details like parking info, a link to the virtual stream, or a change of plans.
  • After the event -- Thank your attendees, share photos or recordings, and promote your next event.
  • Important updates -- If the venue changes, the event is rescheduled, or there is anything new your attendees need to know.

There is no undo once an email is sent. Double-check your subject and content before clicking Send.