Attendees and check-in

Once tickets start selling, you'll want to see who's coming, get them in the door on event day, and tidy up afterward. All three flows live on the event detail page.

Viewing your attendee list

1. Go to Events then Events List.
2. Click into the event you want to manage.
3. Click the three-dot More menu in the top right and pick Attendees.

You'll land on a table showing every attendee with:

• Pass ID — A short identifier for the ticket. The full ID is what gets scanned at check-in.
• Name — The attendee's full name.
• Email — The address the ticket was sent to.
• Ticket type — Which ticket they're holding (e.g., GA, VIP, Livestream).
• Check-in status — A green Checked in badge once they've been scanned in, or a grey Not checked in badge if not.

If you have lots of attendees, the table paginates — use the controls at the bottom to move between pages.

Downloading the attendee list as a PDF

Need a printed version for the door, or to hand to a venue manager? Click Download PDF at the top of the attendees page. TribeNest generates a clean PDF of the full list, ready to print or share.

Checking attendees in at the door

The check-in screen turns any phone, tablet, or laptop into a QR scanner. Each ticket TribeNest sends includes a QR code, and scanning it marks the holder as checked in.

Opening check-in

1. On the event page, open the three-dot More menu in the top right.
2. Choose Check-in Scanner.

You'll see the event title at the top and a single Start Camera button.

Scanning tickets

1. Click Start Camera. Your device will ask for camera permission — say yes.
2. Hold a guest's ticket QR code up to the camera (their phone screen or a printed ticket).
3. Once it scans, you'll see one of three results:
   • Green checkmark — The ticket is valid and the guest is now checked in. The screen shows their name and ticket type.
   • Yellow warning — The ticket has already been used. Don't let the same code in twice.
   • Red X — The ticket isn't valid for this event. The reason is shown below the message.
4. The scanner pauses for a couple seconds after each scan, then resumes automatically. Just keep holding tickets up.

When you're done, click Stop Camera.

Manually entering a ticket ID

If a guest's QR code won't scan — wet phone, cracked screen, faded printout — you can type the ticket ID in by hand:

1. Find the Manual entry card at the bottom of the check-in screen.
2. Type or paste the ticket ID.
3. Click Check In.

You'll get the same green/yellow/red result.

Archiving an event

Once an event is over, archive it to keep your active events list tidy. Archiving is non-destructive — every attendee, ticket sale, and email record stays intact, you just stop seeing the event by default.

To archive

1. Open the event.
2. Click the three-dot More menu in the top right.
3. Choose Archive.

The event will dim slightly in your list and show an Archived badge.

Viewing archived events

By default, your events list hides archived events. To see them:

1. Go to Events then Events List.
2. Click the Filters button next to the search bar.
3. Under Status, choose Archived events.
4. Click Apply filters.

Unarchiving

To bring an event back to your active list:

1. Open the archived event (use the filter above to find it).
2. Open the More menu and pick Unarchive.

Where to next

• Need to update everyone before the show? See emailing attendees.
• Looking for a specific sale or refund? Head to ticket orders.
• Hosting the event online? Pair this with live streaming.