Event series

A run of shows is not five unrelated events. An event series groups the dates of a tour, a residency, a workshop run, or a repeating weekly night under a single name, gives fans one page to browse them all from, and lets you email everyone across the whole run in one go without anyone getting the same message five times.

Each date is still a full event in its own right, with its own tickets, its own attendees, and its own door. The series is the thing that ties them together.

Everything lives under Events then Event Series.

How dates end up in a series

There are three ways:

• Duplicate an event and choose Add as another date of this event series. This is the fastest path for the next night of the same run. See creating an event.
• Create a series from the Event Series page, then add an existing event to it.
• Set a repeating schedule on a series and let TribeNest create the dates for you.

Creating a series

1. Go to Events then Event Series.
2. Click New event series.
3. Fill in:
   • Name, for example "Summer 2027 dates". This is the public heading fans see.
   • Description (optional), for what ties these dates together.
   • Web address (optional), using lowercase letters, numbers, and single hyphens. Leave it blank and one is made for you.
4. Click Create event series.

Adding a date to a series

1. Open the series.
2. Click Add an existing date.
3. Search your events, pick one, and click Add to this event series.

The event moves out of whatever grouping it was in before. Its tickets and orders are untouched.

To take a date back out, click Remove on its row and confirm. The event moves into a grouping of its own, and the event, its tickets, and its orders are untouched. The last remaining date cannot be removed.

Unnamed groupings, and why naming matters

Every standalone event is quietly given a grouping of its own so it has somewhere to live. While one of those holds a single date, nothing shows it and you can ignore it entirely. The Unnamed containers tab on the Event Series page is where they sit.

The moment one holds two or more dates, it acquires a public heading. If nobody has named it, that heading is a title borrowed from one of its dates, which is almost never what you want fans to read.

TribeNest flags this in three places: a banner on the Event Series page, a Needs a name badge on the row, and a notice on the series itself. Fix it by opening the series and clicking Name this event series.

You will also be asked to name it in the moment: if you duplicate an event into an unnamed grouping, or add a second date to one, the dialog asks for a real name in the same step.

The public series page

Once a series has a real name and at least two dates that are publicly visible, fans get a page of its own. It shows your cover image, the series name, how many dates there are and the range they run across, your description, and then every date as a row with its day, time, and venue. Cancelled and sold-out dates are labelled.

Clicking a date takes the fan straight to that event's page to buy.

Repeating schedules

For anything that recurs on a pattern (a Tuesday residency, the first Friday of every month) you can have TribeNest create the dates.

1. Open the series.
2. Click Set a repeating schedule.
3. Choose the pattern:
   • Repeats: Daily, Weekly, or Monthly, and Every how many.
   • For weekly, tick the days under On these days. Leave them all unticked to repeat on the same weekday as your first date.
   • For monthly, choose under Pick the day by whether it is a day number (the 14th) or a weekday (the first Friday).
   • Ends: after a number of dates, on a date, or keeps going.
   • Time zone: the wall clock the run keeps.
   • Create dates up to: how far ahead to create dates right now.
4. Click Preview dates.
5. Check what it proposes, then click Generate dates.

Nothing at all is written until you press Generate dates. The preview is the whole point: it tells you how many dates will be created, how many will move, how many are already correct, and how many are skipped because they fall in the past.

A few things the preview will warn you about:

• Dates that will not be touched. Any date with orders on it, passes issued, or that has already happened is left alone. Cancel or postpone those yourself from the event, because those paths refund buyers and update their calendars.
• Clock changes. If a date lands on the night the clocks move, you are told so you can check the time is the one you meant.
• Dates that are already public. Generating cancels those rather than deleting them, and anyone holding the invite is told.
• Day 31. Months without that day are skipped rather than moved, so day 31 produces seven dates a year.

New dates are created as drafts. Nothing goes on sale until you publish each one.

To change the pattern later, click Edit the repeating schedule. To stop it, click Stop repeating: the schedule is removed and every date it already created stays exactly where it is. Nothing is cancelled or deleted.

What the series page shows you

Opening a series gives you its web address, how many dates it holds, the range they run across, the description, and whether it repeats (including how far ahead dates have been created).

Below that is the Dates table, with each event's title, when it is, and its status: Draft, Scheduled, On sale, Sold out, Cancelled, or Completed. Each row has a Duplicate action and a Remove action.

Emailing everyone in a series

One message to everyone holding a ticket to any live date, sent once per person however many nights they are coming to.

1. Open the series.
2. Click Email everyone in this series.
3. Read the Who this reaches card before you write anything. It shows how many people you will reach, how many dates are included, how many emails it would have taken to send date by date, and how many duplicate emails that avoids.
4. Write your Subject and Message.
5. Click Send to N people.

Anyone who has unsubscribed from you is not emailed and is counted separately, so you can see it. Service messages about their purchase, such as cancellations and reminders, still reach them.

Emails sent to a series are listed in the Emails to this series card, each with a Delivery report link. Emails you sent to a single date live on that event instead. See emailing attendees.

Archiving a series

A series can be archived once it holds no live dates. Open it and click Archive event series. Archived series appear under the Archived tab, and Unarchive event series brings one back.

Where to next

• Setting up the individual dates? See creating an event.
• Building the ticket tiers for each night? See managing tickets.
• A date has to move or be called off? See cancelling and postponing.