TribeNest Help Center
Operations

Payment links

One-time payment links you can email to a person to collect a custom amount, no product setup required.

Payment links are the fastest way to charge somebody for something that isn't a regular product. Custom commission, a tip jar, splitting a bill, paying for a one-off design -- you set the amount, name the recipient, and TribeNest emails them a link they can click and pay.

Open Operations -> Payment links in the sidebar.

The list shows every link you've sent with the recipient, amount, status, and date.

Status values:

  • Pending -- link sent, recipient hasn't acted yet
  • Initiated payment -- recipient is on the checkout page
  • Paid -- payment completed
  • Payment failed -- the attempt didn't go through

You can filter by status from the Filters dialog or search by recipient name or email.

  1. Click Create.
  2. Enter the Recipient name -- shown to the recipient on the link page.
  3. Enter the Recipient email -- the link is sent here.
  4. Enter the Amount. The currency symbol next to the field reflects your profile currency.
  5. Add an optional Message. This is included in the email and on the payment page so the recipient knows what they're paying for.
  6. Click Create.

TribeNest sends an email to the recipient with the link. Once they click it, they're taken to your hosted payment page where they can complete checkout.

If a recipient says they didn't get the email, find the link in the list, click the More menu on its row, and choose Resend email. The same link gets sent again. (Resend is hidden once a link is paid.)

What the recipient sees

Clicking the link opens a clean payment page on your site with the amount, your message, and a checkout flow that uses your connected payment account. The recipient enters their card details and pays. You get notified when the status flips to Paid.

If the recipient is a new contact, a contact record is created automatically with their email and the payment link source.

Three different tools, three different jobs:

  • Payment links -- one-off ad hoc charge, single line, set the amount manually. Use for tips, small commissions, "send me $40 for the shirt I owe you".
  • Invoices -- itemized billing with line items, tax, due dates, and a PDF. Use for client work and B2B.
  • One-click checkout -- pre-configured shareable link tied to a real product, event, course, or coaching session. Use for "buy the EP" links you'll share many times.

Tracking what got paid

The list view is your audit log. As recipients move from Pending to Initiated payment to Paid (or Payment failed), the row updates so you can see at a glance what's outstanding and what's settled. Use the status filter in the Filters dialog to focus on just the unpaid links.

Common uses

  • A merch fan asking how to send you money for a shirt that wasn't part of the latest drop
  • A tip jar after a great show
  • A producer paying you a flat fee for a session
  • Reimbursing or splitting an expense with a collaborator
  • "Buy me a coffee" in your DMs

For anything you'll send more than a couple of times, consider a one-click checkout offer instead so you don't have to recreate the same charge over and over.

  • Make sure your payment account is connected -- without it, recipients can't pay. See Payment setup.
  • Recipients also show up in Contacts with the payment link source.
  • Pair with an automation to follow up after a link gets paid.

Automations

Visual workflows that fire when something happens in your tribe — a signup, a purchase, a segment entry — and then run actions on the contact.

Invoices

Itemized invoices with saved clients, tax, due dates, PDF downloads, and online payment.