Managing domains

By default, your TribeNest website lives at the address you got when you signed up. If you own a domain — like myband.com — you can connect it so your fans land directly on your site when they type your address into a browser.

Adding a custom domain

1. Go to My Website then Domains in your dashboard.
2. Click Add Domain.
3. Type your domain into the Domain field — for example, myband.com or shop.myband.com.
4. Click Add.

The domain shows up in your domains list with a Pending status. That is normal — TribeNest needs to confirm that you own the domain before it routes traffic, and you do that by adding a DNS record.

Adding the DNS records

Once you have added your domain, click into the pending entry to see the DNS records TribeNest needs you to add. There will usually be one or two — they tell the internet where to send traffic for your domain.

For each record, you will see three things:

• Type — the record type, usually CNAME for a subdomain (like shop.myband.com) or A / CNAME for a root domain (like myband.com).
• Host — the part of your domain the record applies to. For root domains this is @. For subdomains it is the part before your domain — for shop.myband.com the host is shop.
• Value — the address the record should point to.

How to add a DNS record

You add DNS records wherever your domain is registered — head to your registrar's dashboard and look for a section called DNS, DNS records, DNS settings, or Manage DNS.

1. Open the DNS settings for your domain.
2. Add a new record.
3. Choose the Type shown in TribeNest (for example, CNAME).
4. Set the Host (or Name) field to the value shown in TribeNest.
5. Set the Value (or Points to / Target) field to the value shown in TribeNest.
6. Save the record.
7. Repeat for each record TribeNest is asking you to add.

DNS changes can take anywhere from a few minutes to a few hours to spread across the internet — sometimes longer. Most of the time it is quick.

Checking the status

Back on the Domains page, each domain shows its current status:

• Pending — TribeNest is still waiting to confirm the DNS records are in place.
• Verified — the domain is connected and your site is reachable at the new address.

To check again after you have added your DNS records, click the refresh button (the circular arrow icon) next to the domain. If everything is in order, the status will flip to Verified and your site will be live at the new address.

If the status stays Pending after a few hours, double-check that:

• The record Type matches what TribeNest is asking for.
• The Host is exactly what TribeNest is asking for (especially @ for root domains).
• The Value has been copied with no extra spaces, dots, or characters.
• You have saved the record at your registrar (some registrars require an explicit save step).

Removing a domain

If you no longer want a domain connected to your TribeNest site:

1. Go to My Website then Domains.
2. Find the domain you want to remove.
3. Click the delete button (the trash icon).
4. Confirm the deletion.

After removing the domain in TribeNest, head to your registrar and remove the DNS records you added earlier so they do not point to nothing.

What happens after verification

Once your domain shows Verified, your TribeNest website is reachable at that address. Existing links to your default TribeNest address keep working — adding a custom domain does not break the original one.

If you have not published your website yet, the custom domain will still load the published version once you do — see Publishing your website.