Contact messages

Read and manage the messages fans send through your website's contact form, in one clean list instead of a crowded inbox.

If your website has a contact form, and most do, anything a fan submits lands here. No inbox to dig through, no spam folder to fight. Just names, emails, and what people wrote.

Where messages live

Go to My Website then Messages. You get a table with one row per message, newest at the top.

Each row shows:

Name, what the sender typed in the name field.
Email, their address, so you have a way to reply.
Message Preview, the first part of the message so you can scan without opening every one.
Date, how long ago it came in.
Actions, a button to open the full message.

If you have a lot of messages, use the pagination controls at the bottom to flip through them.

Reading a full message

Find the message in the list.
Click the view button (the eye icon) on the right.
A dialog opens with the sender's name, their email, the date and time it arrived, and the whole message.
Close the dialog when you are done.

The message text is shown exactly as it was submitted, line breaks and all, so longer notes are easy to read.

Replying

TribeNest does not send replies for you. To respond:

Open the message and copy the email address.
Open your own email.
Reply from there.

Replying from your own email means your fan gets a real conversation with you, not something that feels like a form letter.

Save the important ones

If a message is something you want to keep, a press inquiry, a venue offer, a request you want to think about, forward it to yourself. The messages page works best as a triage queue.

Finding older messages

The list shows the most recent batch first. As more messages arrive, older ones move further down.

Use the page numbers at the bottom to flip back. The page number is kept in the address, so if you bookmark a page or send yourself the link, you land back in the same spot.

Nothing showing up?

If you expected messages but the page is empty, check that:

Your website actually has a contact form on at least one page.
Your site is published. Drafts do not collect messages.
You have submitted a test message yourself from your live site to confirm the whole flow works.

If you are not sure whether your site has a form, ask the AI builder to add one. See Building your website.

Always reply with care

Anyone can submit a message through a contact form, including spammers. Treat unfamiliar messages the way you would treat unsolicited email. Never click suspicious links, and confirm who someone is before you share anything personal.

Getting more, and better, messages

A contact form is only as useful as the people who fill it in. A few things help:

Make it easy to find. Put a clear link to your contact page in your site's main navigation. Fans should not have to hunt.
Say what you reply to. A short note above the form, like "I read every message, but I cannot answer technical or booking questions", sets expectations.
Use a separate address for press or business. Keeping fan messages and business inquiries apart saves you a lot of triage.
Reply quickly when you can. A short "Got it, thanks!" within a day means more than a long reply two weeks later.

Where to go next

Let an assistant answer the repeat questions for you: AI assistant.
Collect more than a name and a message: Forms.
Turn the people who write in into an audience: Contacts.