Contact messages

If your website includes a contact form — most themes do — anything your fans submit lands here. No inbox to dig through, no spam folder to fight. Just a clean list of names, emails, and what they wrote.

Where messages live

Go to My Website then Messages in your dashboard. You will see a table with one row per message, sorted with the newest at the top.

Each row shows you:

• Name — what the sender typed in the name field.
• Email — their email address, so you have a way to reply.
• Message preview — the first part of the message so you can scan without opening every one.
• Date — how long ago the message came in.
• Actions — a button to view the full message.

If you have a lot of messages, use the pagination controls at the bottom to flip through them.

Reading a full message

1. Find the message in the list.
2. Click the view button (the eye icon) on the right.
3. A dialog opens with the full details — the sender's name, their email, the date and time it came in, and the entire message text.
4. Click outside the dialog or close it when you are done.

The message text is shown exactly as it was submitted — line breaks and all — so longer notes are easy to read.

Replying to a message

TribeNest does not send replies for you. To respond:

1. Open the message and copy the email address.
2. Open your own email client.
3. Send a reply from there.

Replying from your own email means your fan gets a real conversation with you, not a form-letter feel.

Pagination and finding older messages

By default the messages page shows you the most recent batch first, with the newest at the top. As more messages roll in, older ones move further down the list.

Use the page numbers at the bottom of the table to flip through past messages. The page number is reflected in the address, so if you bookmark a page or send the link to yourself, you will land back on the same spot.

If you cannot find a specific message, try this:

• Sort by date in your head — when do you remember it coming in?
• Click through to the right page using pagination.
• Open the view dialog on a few candidates to read the full content.

Empty state

If you have not received any messages yet, the page tells you so. As soon as the first one comes in through your website's contact form, it will show up here.

Making sure your contact form is working

If you expected messages but the page is empty, check that:

• Your website has a contact form section on at least one page (most themes include one on the contact or about page).
• Your site is published — drafts do not collect messages.
• You have submitted a test message yourself from your live site to confirm the flow works.

If you are not sure where to find the contact form section, open your website in the editor and switch through your pages — see Editing your website.

Tips for getting more (and better) messages

A contact form is only as useful as the people who fill it out. A few things help:

• Make it easy to find. Add a clear link to your contact page in your site's main navigation. Fans should not have to hunt.
• Tell people what you reply to. A short note above the form like "I read every message, but I cannot answer technical or booking questions" sets expectations.
• Add a separate email for press or business. Keeping general fan messages and business inquiries in different inboxes saves you a lot of triage.
• Reply quickly when you can. A short "Got it, thanks!" within a day means more than a long reply two weeks later.

Where to go next

• Adjust which pages have a contact form on them in the website editor.
• Set the email address fans see for general inquiries on your site in Settings.