Managing Students

Every time someone enrolls in one of your courses — whether they paid or grabbed a free course — they appear in your students dashboard. This is where you keep track of who is taking what, the status of every purchase, and how much revenue your courses are bringing in.

Viewing your students

Go to Courses in your dashboard sidebar.
Click Students.

You will see a table with one row per enrollment, showing:

Customer — The student's name and email address.
Course — Which course they enrolled in.
Status — The current state of the enrollment (see below).
Total — How much they paid, in the currency the purchase was made in.
Date — When the enrollment was created, including the time of day.

The list is paginated, so you can navigate page by page through your full student history.

By default, the students page only shows Confirmed enrollments — students who completed checkout and have access to the course. Use the filter to see other statuses.

Enrollment statuses

Each row has a status badge and an icon that tells you exactly where the enrollment stands:

Confirmed — The student paid (or claimed a free course) and has full access. This is the green-check, healthy state.
Reserved — The student started checkout but has not completed payment yet. The slot is held briefly while they finish paying.
Payment Failed — The student's payment attempt did not succeed. They do not have access to the course.
Canceled — The enrollment was canceled before it could complete.

A confirmed enrollment is what counts as a real student. Reserved, payment-failed, and canceled rows are useful for diagnosing checkout issues but do not reflect active access.

Searching and filtering

Search — The search bar at the top lets you find students by name, email, or course title. Results update as you type, with a short delay to avoid hammering the page on every keystroke.

Filter by status — Click the Filters button to narrow the list by enrollment status:

All Statuses — Every enrollment, regardless of state.
Reserved — Checkout in progress.
Confirmed — The default. Active enrollments.
Canceled — Manually canceled enrollments.
Payment Failed — Failed payment attempts.

Click Apply Filters to apply your selection, or Clear Filters to reset everything. Active filters appear as small badges above the table, and you can clear them all with Clear All.

Reading the table

Each row tells a small story:

The Customer column groups the student's name on top and email below it, so you can quickly recognize regulars or follow up by email.
The Course column tells you what they bought — useful when you have multiple courses and want to gauge which one is selling.
The Status column at a glance separates real students from incomplete checkouts.
The Total column shows revenue per enrollment in the original transaction currency.
The Date column shows both the date and the exact time of day, helpful for spotting bursts of signups (after a launch email, for example).

Tracking student progress

The students table tells you who enrolled and how much they paid. Each student tracks their own progress as they work through the course:

TribeNest remembers which lesson they are currently on.
It tracks how far through each video they have watched.
It records when they mark a lesson complete.

Students see their own progress in their course player. The dashboard view focuses on enrollment and revenue.

Tips for managing students

Check the page after every launch. A spike in Confirmed rows tells you the launch landed. A spike in Payment Failed or Reserved rows is worth investigating — it may signal a checkout issue.
Keep an eye on payment-failed enrollments. A few are normal (cards decline, people change their minds), but a sudden cluster could mean something is wrong with your payment account. See Operations for payment account setup.
Reach out to your students. Use the email column to send a personal welcome to early enrollees, or to follow up with payment-failed students who may want to try again.
Use search before scrolling. If you are looking for a specific person, the search bar is faster than paging through the full list.
Watch which courses sell. Filter by Confirmed and look at the Course column to see which titles are doing the best work.

Creating a course — Launch a new course your students can enroll in.
Managing courses — Edit details, archive, or unarchive courses.
Emails — Send broadcasts to students or set up automated welcome flows after enrollment.
Operations — Connect your payout account so paid courses can collect payment.