TribeNest Help Center

Managing Bookings

How to view, search, and manage your coaching session bookings.

Every time someone books a coaching session, it appears in your Bookings dashboard. This is where you keep track of upcoming sessions, see who booked, and monitor your coaching income.

Viewing your bookings

  1. Go to Coaching in your dashboard sidebar.
  2. Click on Bookings.

You will see a table showing all your coaching bookings with the following details:

  • Customer -- The name and email of the person who booked.
  • Product -- Which coaching product they booked (e.g., "1-Hour Production Session").
  • Session Time -- The date and time of the scheduled session, including the start and end time.
  • Status -- The current status of the booking.
  • Total -- How much they paid.
  • Date -- When the booking was made.

Booking statuses

Each booking has a status that tells you where it stands:

  • Confirmed -- The session is paid for and scheduled. You are good to go.
  • Reserved -- The time slot is held but payment has not been completed yet.
  • Payment Failed -- The customer's payment did not go through. The session is not confirmed.
  • Canceled -- The booking was canceled.

By default, the bookings page shows confirmed bookings. Use the filter to see other statuses.

Searching and filtering bookings

Search: Use the search bar at the top to find bookings by customer name, email, or coaching product name.

Filter by status: Click the Filters button to filter bookings by status. Select the status you want to see, then click Apply Filters. You can clear all filters at any time to see everything.

Understanding your coaching schedule

The Session Time column shows you exactly when each session is happening. Each entry displays:

  • The full date and start time of the session.
  • The end time, so you know exactly how long the session runs.

This makes it easy to plan your day and know when to be ready for your next session.

Tips for managing bookings

  • Check your bookings regularly. Make it a habit to review upcoming sessions so you are always prepared.
  • Note customer details. Before each session, look at the customer name and what product they booked so you can tailor your approach.
  • Follow up after sessions. A quick thank-you email or message can turn a one-time booking into a repeat client.
  • Watch for patterns. If certain time slots or products are consistently popular, consider adding more availability during those times or creating similar products.