Creating a Coaching Product

A coaching product is a single type of session you offer — for example, "30-Minute Vocal Lesson" or "1-Hour Production Mentorship." Each product has its own title, description, price, duration, and availability. You can have as many coaching products as you want, each with its own schedule.

This page covers the product details. The schedule itself — the days, times, time zone, and booking window — has its own page: setting availability.

How to create a coaching product

1. Go to Coaching then Products in your dashboard.
2. Click the Create Product button.
3. Fill in the product details (covered below).
4. Click Create Coaching Product to save it.

You will land back on the products list. Your new session is live and bookable straight away.

Product details

Product title

Give the session a clear, specific name. This is what people see when browsing and what they will see in their booking confirmation. Be specific about what they get — "30-Minute Songwriting Feedback Call" reads much better than just "Coaching."

The title needs to be at least 5 characters and no more than 100.

Description

Use the rich-text editor to explain what the session is, who it is for, and what someone will walk away with. Things worth covering:

• What you will actually do together — listen to their work, answer questions, walk through a topic.
• What they should bring or prepare beforehand.
• Who the session is best suited for — beginners, working artists, producers, writers.

Keep it conversational. People are paying for time with you, so let your voice come through. The description supports formatting like headings, lists, and links, and needs to be at least 5 characters and no more than 1500.

Cover image

Upload an image that represents the session. This shows up at the top of the booking page and as the thumbnail in your products list.

• Pick something clear and well-lit.
• Landscape works best — the image is shown wide at the top of the booking page.
• Supported formats are standard image formats like JPG and PNG.

Price

Set the price for a single session in your account currency. Think about how long the session is, what comes with it, and what your audience can afford.

You can set the price to 0 if you want to offer a free session — for example, a 15-minute discovery call. Free bookings still get confirmed and tracked, but no payment step is shown to the customer.

Duration

Pick how long each session runs. The available options are:

• 30 minutes
• 45 minutes
• 1 hour
• 1 hour 30 minutes
• 2 hours

The duration controls how the booking calendar generates time slots. If you set yourself as available from 9:00 to 12:00 on a given day with a 1-hour duration, your audience sees three back-to-back slots: 9:00, 10:00, and 11:00.

Time between meetings

Add a buffer between back-to-back sessions so you have time to breathe, take notes, or set up. The available options are:

• No break
• 15 minutes
• 30 minutes
• 1 hour

For example, with a 1-hour session and a 15-minute buffer, slots in a 9:00–12:00 window become 9:00 and 10:15 — the platform skips ahead by the session length plus the buffer.

How far in advance can people book?

This sets the maximum number of days into the future that the booking calendar shows. You can set anything from 1 day to 365 days.

A shorter window (say, 14 days) keeps you from getting locked into commitments far ahead of time. A longer window (say, 90 days) is useful if your audience plans well in advance.

Time zone and availability days

The remaining fields — your time zone and the weekly availability slots — are how you tell the platform when you are actually free. They each have their own dedicated page: setting availability.

What your audience sees

When someone visits your coaching session page, they see your cover image, title, description, price, and duration. They click Select Availability and step through:

1. Pick a time — the calendar shows one week at a time, with all open slots in your time zone converted to theirs. They can flip forward to later weeks (up to your booking window).
2. Enter their details — first name, last name, and email (entered twice to confirm).
3. Pay — if the session has a price, they pay through your connected payment account. Free sessions skip this step and go straight to confirmation.

Once a slot is selected, it is held for them for 15 minutes while they check out. If they take longer, the slot is released so someone else can grab it.

After payment goes through, the customer gets a confirmation email and the booking shows up under Coaching then Bookings in your dashboard.

Editing a coaching product

You can change the title, description, cover image, price, duration, buffer, booking window, time zone, or availability at any time:

1. Go to Coaching then Products.
2. Find the product, click the menu icon, and pick Edit Product.
3. Make your changes.
4. Click Update Coaching Product to save.

Changes apply immediately to new bookings. Existing bookings keep the time, price, and details they were booked with.

Archiving a coaching product

If you want to stop offering a session — temporarily or for good — archive it instead of deleting it. Archived products do not appear in your storefront, but existing bookings are preserved.

1. Go to Coaching then Products.
2. Find the product, click the menu icon, and pick Archive Product.
3. Confirm.

To bring it back, open the Filters panel on the products list, switch to Archived products, find the session, and pick Unarchive Product from the menu.

Where to go next

• Set your availability so people can actually book your session.
• Manage your bookings once they start coming in.
• Promote your sessions through an email campaign or feature them on your website.