Creating a Product
One form for everything you sell, from a t-shirt to a download, with images, pricing, shipping, and a release date.
There is one product form in TribeNest, and it covers everything you sell. A t-shirt, a sample pack, a coaching session, a vinyl with a download code: they all start the same way. What changes is how each one reaches the buyer, and you say that on the product itself or on each of its versions.
If you are putting out music, use the music section instead. It knows about tracklists, running order, and previews.
How to create a product
- Go to Store then Products in your dashboard.
- Click Menu in the top right and choose Create Product.
- Fill in the product details, covered below.
- Click Create Product at the bottom of the form.
Your product is saved straight to your catalog. If you set a future release date, it stays scheduled until that day arrives.
No more picking a type first
You used to choose "physical", "digital", or "service" before you could start typing. You do not any more. Fill in the product, then say how buyers get it. One product can even be sold both ways at once: a record you post and a download of the same release. See product versions.
Product details
Product title
Give your product a clear, descriptive name. This is what fans see when they browse your store. "World Tour 2025 T-Shirt" beats "T-Shirt" every time. Titles run from 5 to 100 characters.
Description
Use the rich text editor to tell fans what they are getting. Include things like:
- What it is made of (100% cotton, 180gsm jersey)
- What makes it special (limited edition, hand-signed, charity drop)
- Anything sizing or care related fans should know before buying
Keep it conversational. Your fans are buying from you, so let your voice come through. The description needs at least 20 characters.
Tags
Your own labels for organising your catalog, like SS26 or limited. Type one, click Add, and it appears as a chip below. Tags do not show up on your storefront pages, but the assistant on your site can use them when it answers a buyer's question.
Tags are not the same thing as categories and collections, which are what buyers actually browse.
Cover image
Your cover image is the main photo fans see in the catalog and on the product page. Drop a JPG or PNG onto the upload area. Square works best, and a clean background helps the product stand out.
Any version without its own photo falls back to this image, so it is worth getting right.
Photo tip
You do not need a studio. A phone camera near a window with natural daylight gives you sharp, true-to-life colors.
Price
What fans pay. Set it to 0 for a free product.
If you never add versions, this price is the product's price. If you do add versions, each one carries its own price and this figure is just the starting point new versions are created from.
How buyers get it
Three choices, in plain words rather than jargon:
- Ships to the buyer for anything you post.
- Downloaded for a file the buyer gets instantly.
- Fulfilled by you for a session, a service, or anything you deliver in person.
This applies while the product is sold one way. The moment you add versions, the control locks and each version sets its own, which is exactly how a vinyl and a download of the same release live on one product page.
Shipping
Shipping is a collapsed section on the form, because most products never ship. Open it only if something here goes in the post. Inside you set the shipping type (flat rate or real-time carrier rates), weight, dimensions, label size, and the countries you ship to.
The full picture is in shipping and fulfillment.
Set your store address first
Shipping labels can only be bought once your business address is set. If you see a warning at the top of the shipping section, head to settings and add a full address (street, city, state, country, phone) before publishing.
Release date
Pick the date your product becomes available to fans. Leave it blank to publish immediately, or set a future date to schedule the launch.
Pay what you want
Tick Allow users to pay what they want and your price becomes a minimum. Fans can pay that, or anything above it.
Versions
Everything below the pay-what-you-want box is about the different ways this one product is sold: sizes, colors, formats, editions. Skip it entirely if there is only one version of the thing. See product versions for the whole story, including the generator that builds every size and color combination in one go.
Product file
If buyers download something, drop it here. Accepted formats:
- PDF for books, sheet music, guides
- DOC / DOCX for editable documents
- XLS / XLSX for spreadsheets
- PPT / PPTX for slide decks
- ZIP for anything bundled, like a sample pack or a multi-file kit
If you sell several files together, zip them first.
Once a product has more than one version, a second block appears underneath where you can give one version a different file: the WAV instead of the MP3, the extended PDF instead of the standard one. Leave a version blank and it gets the main file.
Drafts and publishing
There is no separate draft status. The release date is what controls when a product appears:
- Leave it empty, or set it to today or earlier, and the product is live the moment you save.
- Set a future date and the product stays hidden until that day.
You can also archive a product at any time, which takes it out of your store without deleting it.
Filing a product
Once a product is saved, open it for editing and scroll to the Categories and collections card at the bottom. Tick the categories it belongs in and the collections it should appear in, then click Save filing.
This is a separate save on purpose, so a quick re-filing never touches the rest of the product. See categories and collections.
Editing a product
- Go to Store then Products.
- Find the product, open the menu (the three dots on the right), and click Edit product.
- Make your changes and click Update Product at the bottom.
Your changes go live immediately. Orders placed before your edits are not affected.
Finding products
The products list gives you a search box and a Filters button. In the filter dialog you can narrow by:
- Status, either active products or archived ones
- Category, which includes everything filed under that category's subcategories too
- Collection
Active filters show up as chips below the search box, and Clear all resets them.
Each row shows the cover image, the title, the product type, how many versions it has, how many of those are out of stock, and the price (or the price range, when versions differ).
Archiving and unarchiving
Archiving hides a product from your storefront without losing its data, its versions, or its order history.
- Open the product's menu and click Archive product.
- Confirm in the dialog.
To bring it back, switch the status filter to Archived Products, open the menu on the archived item, and click Unarchive product.
Tips for a strong listing
- Pair every drop with a smart link so you have a single URL to share on social.
- File new products into a collection before you launch, so the drop has a page of its own to point at.
- Keep stock counts current. Fans see "out of stock" the moment a version hits zero, and TribeNest holds stock during checkout so two people cannot buy the last one. See stock and checkout.
Where to go next
- Sizes, colors, and formats: product versions
- Reusing the same options across products: product options
- Selling a download: digital downloads
- Shipping zones, rates, and labels: shipping and fulfillment
- Watch the orders roll in: orders