Connecting an Ad Account

Before you can run any ads, you need to connect a Meta ad account. This is the account you already use — or will create — to run paid ads on Facebook and Instagram. Once it's linked, TribeNest can publish campaigns to it on your behalf and pull performance data back into your dashboard.

This page walks you through connecting, what gets stored, and how to disconnect later.

Before you start

You'll need:

• A Facebook account that you own or admin.
• An existing Meta ad account with a payment method already set up on Meta's side. Billing for the ads themselves is handled by Meta — TribeNest does not charge your card for ad spend.
• Permission to manage ads on the Facebook Page you'll be advertising for.

If you have never run an ad on Meta before, set up your ad account inside Meta first. Then come back here to connect it.

How to connect a Meta ad account

1. Go to Ads then Ad Accounts in your dashboard.
2. Click Connect Meta Account in the top right (or the same button on the empty-state card if it's your first connection).
3. You'll be taken to Meta's login screen. Sign in with the Facebook account that has access to the ad account.
4. Approve the permissions Meta asks for. TribeNest needs permission to read your ad accounts and create and manage campaigns on them.
5. Pick the ad account (and any associated Facebook Page) you want to connect.
6. Meta sends you back to TribeNest. You'll see a Connecting your account… screen, then a green Account Connected! confirmation.
7. You're redirected to Ad Accounts automatically, where the new account now appears in the table.

What you see in the ad accounts table

Every connected account shows:

• Account Name — the name of your Meta ad account.
• Platform — currently Meta, which covers both Facebook and Instagram placements.
• Status — see the next section.
• Currency — the currency Meta charges and reports spend in for that account.
• Timezone — the timezone the account uses for reporting.
• Last Synced — when TribeNest last pulled fresh data from Meta. Shows Never if no sync has happened yet.

Account statuses

• Active — connected and working. You can create and publish campaigns against this account.
• Token Expired — the connection with Meta has expired (this can happen if you change your Facebook password or revoke access on Meta's side). Reconnect by clicking Connect Meta Account again.
• Disconnected — you've removed this connection. Campaigns previously published from it stay in your history but cannot be edited or resumed.

Disconnecting an ad account

If you no longer want TribeNest to manage a particular Meta ad account:

1. Go to Ads then Ad Accounts.
2. Find the account in the table.
3. Click the unplug icon at the end of its row.
4. The account moves to Disconnected status.

A few things to know about disconnecting:

• Any Active campaigns published from that account keep running on Meta. TribeNest just stops being able to manage them.
• Past campaign data stays in your history.
• You can reconnect the same account later by going through Connect Meta Account again.

Common issues

The popup didn't open or got blocked. Allow popups for TribeNest in your browser, then click Connect Meta Account again.

Meta says you don't have permission to advertise for that Page. Check inside Meta Business Suite that your Facebook account has the Ads permission for the Page you want to use.

The connection succeeded but no ad accounts appear. This usually means the Facebook account you logged in with doesn't actually have access to any ad accounts. Verify in Meta's Business Settings, then reconnect.

Connection Failed message in TribeNest. Click Back to Accounts and try Connect Meta Account again. If it keeps failing, check that your Meta account is in good standing — Meta will block third-party connections if your account has policy issues.

Where to go next

• Build your first campaign → creating a campaign.
• Already have a campaign running? See managing campaigns.
• Back to the ads overview.